Corporate sustainability

Working towards a sustainable future that is human-led and tech-powered

"The global pandemic has further accelerated the impact of several fundamental trends, including technological progress, fractured geopolitics and climate change concerns. I believe taking bold action now is the right thing to do. Perhaps the greatest impact we can have is our work with diverse stakeholders on ESG."

Raymund Chao, PwC Asia Pacific and China Chairman 

Climate change and the COVID-19 pandemic have accelerated the urgency of the social and environmental challenges we face. The next decade is pivotal to shaping the future for humanity and the planet. We must redefine economic growth and work in new ways to address these challenges.

PwC China remains committed to conducting responsible business practices, working with our people, clients and NGOs to continue solving important problems and building trust. It is at the heart of all we do.

Through donations and sharing our most valuable assets - the skills, knowledge and talent of our people, PwC China supports communities and promotes the active development of individuals and society.

PwC has made a worldwide science-based commitment to achieve net zero greenhouse gas (GHG) emissions by 2030. This approach to sustainability reaches beyond our operations, to also influence innovative solutions and sustainable decisions up and down our value chain and in the broader market.

Through the humanity, creativity and vision of our people, and fuelled by our purpose, we will contribute to creating a harmonious society and a healthy planet for tomorrow.

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Together, for a better future

Our focus areas

Community engagement

Community engagement is a cornerstone of our corporate sustainability strategy. It delivers PwC's values while solving important social problems and driving social development. We actively work with our people, NGOs and social enterprises to drive sustainable outcomes in our communities. We are doing this through making donations to philanthropic projects, building the capacity and skills of NGOs, and supporting our people to participate in volunteering activities. Our strategic focus centres on sharing our digital skills to empower those in need to participate fully in the digital world.

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Environmental stewardship

At PwC, we respect the environment and are committed to understanding and reducing our impacts. As part of PwC’s efforts to take climate action, we have set a science-based commitment to achieve net zero greenhouse gas (GHG) emissions by 2030, covering our operational emissions and those in our supply chain. We also continually evaluate new ways to address other environmental concerns raised by our stakeholders.

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Our workplace

Our people are at the heart of our organisation and a fundamental element of our success as a firm. At PwC we are reimagining every step of the workforce approach and reinventing our ways of working to serve our clients’ changing business needs and achieve our strategic goals. We’re putting a number of measures in place to upskill and build talent with future-proof capabilities, and fostering a culture of wellness and flexibility where our people can live healthily, work smartly, and be socially connected.


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Stakeholder engagement

As part of our everyday activities, we engage regularly with key stakeholder groups to identify the topics that are most important to them and to our business. We do this by conducting targeted surveys and feedback processes, desktop research and in-depth interviews, and through a variety of internal and external events, communications, forums and activities with our stakeholders.

  • PwC people: Our staff and partners are at the heart of everything we do, and are integral to our ability to continue providing the highest quality services to our clients.
  • Government and regulators: Compliance with existing regulations and contributing to the evolving regulatory and public policy agenda, including insights into and perspectives from the wider business community.
  • NGOs and non-profits: Building capacity and trust within communities, and enabling more people to develop skills for the future to participate in and benefit from the economy and society more broadly.
  • Businesses: All current clients, suppliers and other business partners, along with any other potential business stakeholders, are fundamental for PwC's operations.
  • Society: Building trust in society and solving important problems is PwC's purpose, extending our reach to all members of society, through our work with clients and communities.
  • Future talent: Attracting and retaining talent with diverse and future-fit skills is essential for PwC to continue helping our clients to build trust with their stakeholders and deliver sustained outcomes.

Materiality assessment

PwC gathers a broad range of both informal and formal insights from our key stakeholder groups on a regular basis, to inform our approach to the ESG topics that are of most interest to them. This includes for example; real-time dialogue with the firm's leaders and clients; actively listening to our people through various channels; ongoing business engagement with suppliers, regulators and government representatives; feedback, surveys and focus groups with clients, universities, NGOs and other business partners; and in-depth research and analysis of emerging social and environmental concerns to capture the evolving needs of society more broadly.

Supporting the United Nations Sustainable Development Goals

With less than 10 years to reach the ambitious targets of the UN's Sustainable Development Goals (SDGs), business has a major role to play in taking direct action and collaborating with others to deliver more.

PwC provides services to a diverse range of clients across all sectors of the economy. We therefore indirectly impact all 17 SDGs. But, we have identified four high-priority SDGs where we can make the most significant and direct contributions from our operations. In this report we have highlighted where we are taking action to support specific targets behind these SDGs.

Our commitment to education is broad, and focuses on enabling more people to gain the skills they will need for success in the future. Our New world. New skills. initiative is aimed at addressing the digital skills gap in communities where we operate, with our clients and their people, and with PwC people.

At PwC, we are committed to promoting the leadership development and economic empowerment of female employees in the workplace, while placing gender equality at the forefront of our inclusion strategy.

Our strategy – The New Equation – centres on addressing the two interconnected needs we know every organisation faces: to build trust and to deliver sustained outcomes for all its stakeholders. Delivering on this strategy means creating jobs and economic productivity for PwC, our clients and society – through smarter applications of innovation, creativity and technology.

We are taking proactive measures to reduce our climate impact, and have committed to reaching net zero emissions by 2030. We are also working with our clients, suppliers and others to support climate change and ESG transformation in the broader economy.

Contact us

Douglas Johnson

Douglas Johnson

Director, Corporate Sustainability, PwC Hong Kong

Tel: +[852] 2289 1737

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